Terms And Conditions

IMAGINATIONS AIR TRAVEL COMPANY LIMITED ("THE COMPANY")

TERMS AND CONDITIONS OF BUSINESS

1.0 Bookings

1.1 Pending receipt of the Confirmation of Booking Form and deposit, any provisional booking will be held for a maximum period of seven days, unless a longer period is confirmed in writing by the Company.

1.2 A booking is considered confirmed only upon receipt by the Company of a Confirmation of Booking Form, as originated by the Company, signed by the client together with a deposit of 33%(as set out below) of the Total Cost (as defined below) received by way of cleared funds.

1.3 All aspects of the Services to be supplied must be included on the Confirmation of Booking Form and any subsequent amendments to the Services must be executed as set out in clause 5 below.

2.0 Payment

2.1 The Total Cost is the selling prices of the Services as set out in the Confirmation of Booking Form. Value added tax treatment varies between locations of the Services and the Company can give no warranty that any value added tax to be charged to the Client can be recovered by the Client.

2.2 The Total Cost is to be paid to the Company as follows: 33% on order (upon receipt of the signed Confirmation of Booking Form by the Company), 33% 31 days before the start of the Event and the balance of the Total Cost (34%) must be paid, by way of cleared funds, no later than one week prior to the commencement of the Event. The Company reserve the right to charge interest on any balance of the Total Cost due at 2% over the HSBC PLC's base lending rate if payment is not received by the Company by the due date, whatever the circumstances of such payment falling due.

2.3 The Company reserves the right to cancel the Event should payment not be received on time and should cancellation be necessary due to this, this shall be treated as if the client has cancelled the Event and the terms per section 3 below shall apply.

2.4 The Company reserve the right to be paid earlier than the stages set out above should the suppliers to the Company require commitments and/or payments to them in advance of the payment terms set out above. Should this be the case then the revised payment terms shall be set out in the Confirmation of Booking form.

2.5 Incidentals and extras, the basis of charging for which shall be set out on the Confirmation of Booking Form, will be invoiced immediately following the completion of the event and payment for these is due by return.

2.6 The Company sets out the cost, and the associated booking arrangements, of the air fares within the Confirmation of Booking Form on the basis of the information available at the date of preparation of the Confirmation of Booking Form but the Company cannot be held liable for any cost increases incurred over and above the levels set out if the conditions regarding the confirmation of these tickets as set out on the Confirmation of Booking Form are not met by the client .

2.7 The Company reserves the right to pass onto the client any booking fees or credit card transaction costs incurred by it over the course of carrying out the Services, including those in respect of any payments made by the client by credit card .
3.0 Cancellation

3.1 A cancellation is only deemed effective when a Notice in Writing is received by the Company at 9A Town Lane Bebington Wirral CH63 5JB either by Registered Post or when receipt of the Notice in Writing has been acknowledged by the Company in writing.

3.2 Upon cancellation the client becomes fully liable to pay to the Company the full cost of any payments made to suppliers by the Company up to the date of cancellation plus the full cost of any further payments due to suppliers. Any such payments must be in respect of services to be supplied to the Company in respect of the Services as set out in the Confirmation of Booking Form. In addition upon cancellation the full amount of the management fee payable to the Company becomes payable in full. Where the amount of the management fee is not separately identified on the Confirmation of Booking Form, the management fee shall be 15% of the total Cost . The client can offset any deposit paid against any liability due to the Company as a result of cancellation.

3.3 All payments due from the client to the Company in respect of cancellation are to be paid no later than 30 days after the date of cancellation.

3.4 The expenses incurred by the Company in respect of any inspection visits carried out on behalf of clients visiting potential venues shall always, unless agreed otherwise in writing by the Company, be payable by the client where a client does not, for whatever reason, proceed with the Services which were the subject of the inspection .

4.0 Postponement

4.1 The client may only postpone the Event by giving notice in writing to the Company at 9A Town Lane Bebington Wirral CH63 5JB and the Company shall endeavour to accommodate any change in date.
If the Company are unable to accommodate any such change and/or if the postponement is for a period of 6 months or more then the postponement shall be treated as a cancellation as set out within these terms and conditions.
5.0 Alterations and Amendments

5.1 The company reserve the right to cancel or vary any Event where this becomes necessary due to circumstances beyond their control. In the unlikely event of such a cancellation by the Company all monies paid by the client up to that date will be refunded and nothing further shall be payable by the client.

5.2 Any alteration to the Services must be made in writing to the Company and the Company must acknowledge receipt of these in writing for such alterations to form part of the contract with the client.

6.0 Liability

6.1 The Company will accept no liability for damage to property, cancellation, delay, irregularity or inconvenience to any delegate or any consequential loss resulting therefrom. The Company accept no responsibility for any loss or expenses (including inability to utilise the Services) due to cancellation, delay or change in aircraft, trains, coach, steamers or other services, sickness, weather, war, strikes, riots and civil commotion, quarantine, or any other cause whatsoever. No representative, agent, escort or employee of the Company is authorised to make any admission of liability and the Company will not be bound by any statement or representation unless it is in writing and signed by the Directors of the Company.

6.2 The Company reserve the right to use photographs and other collateral material for its' own marketing purposes, providing this does not breach any reasonable confidentiality requirements of the client.

7.0 Insurance

7.1 Notwithstanding and without prejudice to anything contained in Clause 6 the Company will effect and maintain
Public Liability Insurance in respect of all supervised programmed activities subject to a limit of indemnity of at least £2,000,000 in respect of any one occurrence.
7.2 For the avoidance of doubt unless there are specific instructions issued by the client in writing and acknowledged by the Company, and the cost of which is borne upfront by the client, the Company is not responsible for arranging Event Insurance in respect of the Services and the client takes the full risk of the matters set out in clause 6.1. The Company advises the client to take out full Event Insurance .
7.3 The Company cannot accept responsibility for the custody of delegates' property.

8.0 Standard of Service and Delivery of the Services

8.1 Any dissatisfaction or other issue with the standard or otherwise delivery of the Services must be brought to the attention of the Company immediately the client experiences the alleged issue. This will enable the Company the maximum opportunity to put the issues right whilst the Services are being delivered. If the issue cannot be put right to the client's satisfaction at the point of delivery of the services then the Company's liability to the client in respect of this shall be limited to the Company undertaking to pay to the client compensation equal to the amount of compensation negotiated and received on its behalf from the supplier of the Services to the Company by the Company and this shall be paid to the client immediately upon its receipt by the Company.
8.2 The client therefore acknowledges that the Company acts as facilitator of the Services and not as principal .